

Click the Misc menu button to add a miscellaneous charge.From the main menu, click Sales > New Sale.
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Instructions on how to refund vary depending on if you're using a computer or the Retail POS app on your iPad. To return items to inventory and officially refund your card, we recommend refunding the sale instead of voiding it. However, voiding a completed sale processed by one of these gateways will delete the sale and its associated payment from your reporting but it won't officially refund your debit or credit card. If you're using the Lightspeed Payments (beta) or Vantiv triPOS gateways, removing a payment from an in progress sale will void it and refund your debit or credit card.

For example, if you created a custom Visa payment type, selecting it from the Visa list will mark all Visa sales as "Visa".
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If applicable, under Allow Partial Approvals, enable Allow Partial Approvals if you want to be able to partially approve a payment and charge the maximum available amount if your customer's card has insufficient credit or funds to cover the full payment.Manually entering credit or debit card numbers is not supported.

NOTE: When you do this type of refund, you must swipe the card for the refund to take effect. If applicable, under Security Options, enable Allow Credits if you want to be able to make a refund to a credit or debit card if a customer doesn't have a sales invoice.If you have a multi-store account, under Select Shops, select all the stores that you want to apply the gateway to.If applicable, in the Gateway Credentials and Receipt Details sections, enter the POS credentials you received from your payment processor (see the table in Step 1):.From the Gateway drop-down list, select your payment processor. The options for your payment processor display.From the main menu, click Settings > Payment Processing.For instructions specific to your payment processor and hardware, click the links in the Hardware Setup column of the table in Step 1. The below instructions are a general overview of how to integrate your payment processing. Integrating your Lightspeed Retail with your payment processor Worldline (Netherlands, Belgium and Luxembourg) IZettle (Brazil, Denmark, Finland, France, Germany, Italy, Mexico, Norway, Spain, Sweden, Netherlands, and UK) Lightspeed Retail also supports the below payment processors that don't require you to enter your POS credentials directly in your Lightspeed Retail account: Yoximo EMV-enabled terminal ( Computer).Yomani EMV-enabled terminal ( Computer).Genius Handheld EMV-enabled terminal ( Computer and iPad).Verifone MX-915/925 EMV-enabled terminal ( Computer and iPad).Verifone MX-915 EMV-enabled terminal ( Desktop and iPad).You can get them from your payment processor account or by contacting your payment processor. Getting your payment processing POS credentialsĭepending on your payment processor and region, you need the POS credentials below.

During a sale, you'll manually enter an amount at your terminal or card swiper, process the card, and in the Lightspeed Retail payment screen, record the amount that the customer payed by credit card. NOTE: If you’re using a non-integrated processor, you don’t need to do this procedure as your external card reader or terminal isn't connected to your Lightspeed Retail account. You can also click the links in the Hardware Setup of the table for more specific instructions on how to configure your payment processing with a particular payment provider and hardware setup. To view our supported payment processors and hardware for your region, please consult the table in Step 1. Integrating your Lightspeed Retail with your payment processorīefore you begin, you'll need to have an account with one of our integrated payment processors and purchase a supported credit card terminal or card swiper.Getting your payment processing POS credentials.As a general overview, doing so involves the following steps: In Lightspeed Retail, you can configure your payment processing with anyone of our integrated payment processors, provided they're supported in your region.
